Conflict competence is the ability to develop self-awareness of your current attitudes and responses to conflict and then gain a broad understanding of the dynamics of conflict.
In this workshop, leaders will learn how they respond to conflict and the contentious tactics you tend to use with your conflict partner. In addition to video scenarios, participants will recall a recent conflict situation, role-play, and practice three conflict resolution skills. You will understand your emotional responses to conflict and learn three skills to regulate and maintain emotional balance.
Presented by George Okantey, CPTD® GOT Performance Solutions, LLC
$125 per person – includes conflict style analysis and materials for follow up.